A random, hopefully-more-than-occasional, mostly-to-do-with-user-experience braindump from me.
Extreme Usability: How to Make an Already-Great Design Even Better (Jakob Nielsen's Alertbox)

Extreme Usability: How to Make an Already-Great Design Even Better (Jakob Nielsen's Alertbox)

The 1% of websites that don’t suck can be made even better by strengthening exceptional user performance, eliminating miscues, and targeting company-wide use and unmet needs.

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